Customer Service Representative - State Farm Agent Team Member

Jay Jefferson - State Farm Agent; Myrtle Beach (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jay Jefferson - State Farm Agent is looking for a Customer Service Representative to join their team in Myrtle Beach, South Carolina. In this role, you will focus on generating exceptional customer experiences, addressing inquiries, and assisting with policy-related needs.

The ideal candidate will possess strong communication skills, attention to detail, and a genuine desire to help others. This position offers a competitive salary, health insurance, and various benefits including training and development opportunities.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Jay Jefferson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.