Insurance Customer Service Specialist

Demetrius Barbee Insurance Agency Inc; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

An insurance agency in Chicago is seeking a professional Customer Service Representative. The role entails providing excellent customer service by assisting clients with inquiries, managing records, and familiarizing with insurance products. The ideal candidate should be detail-oriented, friendly, and possess strong organizational skills. Join a growing team with competitive pay and professional development opportunities.

Qualifications

• Knowledge of insurance products is essential.
• High school diploma or GED required; Bachelor's preferred.
• Must possess excellent customer service skills.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and policy updates.
• Schedule appointments and maintain calendar.
• Maintain detailed records of client interactions.
• Review audits and/or policies.
• Collaborate with colleagues for comprehensive service.

Skills

Excellent customer service skills

Strong time management skills

Knowledge of insurance products

Highly organized

Familiarity with Microsoft Office

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

An insurance agency in Chicago is seeking a professional Customer Service Representative. The role entails providing excellent customer service by assisting clients with inquiries, managing records, and familiarizing with insurance products. The ideal candidate should be detail-oriented, friendly, and possess strong organizational skills. Join a growing team with competitive pay and professional development opportunities.