Insurance CSR with Licensing Path & Growth

Saul Lopez - State Farm Agent; West Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

An insurance agency in West Chicago is looking for a detail-oriented Customer Service Representative. The role requires answering customer inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and previous customer service experience, and be able to pass necessary insurance exams. This position provides an opportunity for career growth within a team-oriented environment.

Qualifications

• Previous customer service experience preferred.
• Ability to pass insurance exams and obtain licenses.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Promote company products and services to customers.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

An insurance agency in West Chicago is looking for a detail-oriented Customer Service Representative. The role requires answering customer inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and previous customer service experience, and be able to pass necessary insurance exams. This position provides an opportunity for career growth within a team-oriented environment.