Insurance Customer Service Representative

First State Bank/Town and Country Insurance; Webster City (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Five day work week

Competitive pay and benefit package

Professional and friendly co-workers

Generous paid time off

401(k) matching

Wellness reimbursement

Job summary

First State Bank/Town and Country Insurance in Webster City, IA seeks an Insurance Customer Service Representative to be the service link between clients and carriers. The role emphasizes a friendly, customer-service oriented attitude and quality service for current clients and prospects.

You will assist with prospecting and sales activities, maintain accuracy, and contribute to a professional, supportive team environment with competitive pay and benefits.

Qualifications

• Insurance license is required, with opportunity to obtain one after joining.
• Strong communication, listening, and client-service skills.
• Ability to work in a fast-paced, detail-focused environment.

Responsibilities

• Serve as the primary service link between clients and carriers.
• Assist with prospecting and sales activities to grow the book of business.
• Maintain accurate records and deliver friendly, professional service.

Skills

Integrity

Attention to detail

Communication

Adaptability

Active listening

Fast-paced work

Service oriented

Education

High School or better

Job description

Insurance Customer Service Representative

Job Category: Insurance

Requisition Number: INSUR001146

Locations

Showcasing 1 location

WC TCI
Webster City, IA 50595, USA

Description

COMPANY OVERVIEW

We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.

THE ROLE

The Multi-Line Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. This role will provide current clients and prospects with quality service and assist the agency with prospecting and sales activities.

SKILLS

• Highly professional with unquestionable integrity and moral character
• Attention to detail
• Ability to communicate effectively across a diverse organization and client base
• Ability to prioritize, be flexible, respond to change environments
• Strong listener and works well with people
• Ability to work in a fast-paced environment
• Service oriented and self motivated

Insurance license is required, but you will have the opportunity to obtain once you join the team at Town & Country Insurance.

PERKS OF JOINING TOWN & COUNTRY INSURANCE

• Five day work week
• Competitive pay and benefit package
• Professional and friendly co-workers
• Generous paid time off
• 401(k) matching
• Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - Vets/Disabled

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Communication Skills

Expert

Team Player

Works well as a member of a group

Education

Preferred

High School or better.

Licenses & Certifications

Required

IOWA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.