Insurance Customer Service Representative

ALLSTATE: Sandoval Insurance & Financial Services Inc.; Covina (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Monthly & quarterly retention bonuses

High commission on policies

Training and support

Job summary

A leading insurance agency in Covina, California, is seeking a dedicated Customer Service Representative to provide exceptional client service and retain business. This role involves servicing clients, identifying coverage gaps, and building strong client relationships. Ideal candidates will have strong customer service skills, attention to detail, and a property & casualty license is preferred. Opportunities for career advancement and performance incentives are available.

Qualifications

• Prior insurance or customer service experience strongly preferred.
• Strong communication and organizational skills.
• Comfortable identifying sales opportunities without pressure tactics.

Responsibilities

• Service existing Allstate clients on policy changes and coverage questions.
• Build strong relationships that drive retention and referrals.
• Identify coverage gaps and write additional policies when appropriate.
• Maintain accurate documentation and compliance standards.

Skills

Communication skills

Organizational skills

Detail-oriented

Customer service experience

Education

Property & Casualty license preferred

Job description

Overview

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement

Customer Service Representative (CSR) – Insurance

Supreme Insurance Agency | Allstate | Southern California

This is not a call-center CSR role. This is a career opportunity with growth, bonuses, and commission potential.

Supreme Insurance Agency is one of the most successful Allstate agencies in Southern California, and we are expanding our service team. We’re looking for a detail-oriented, customer-focused Customer Service Representative who takes pride in helping clients, retaining business, and earning more by doing great work.

What You’ll Do

• Service existing Allstate clients (policy changes, billing, coverage questions)
• Build strong relationships that drive retention and referrals
• Identify coverage gaps and write additional policies when appropriate
• Assist with renewals, endorsements, and account reviews
• Maintain accurate documentation and compliance standards
• Deliver a high level of professionalism and care on every interaction

Who We’re Looking For

• Property & Casualty license preferred (or willingness to obtain quickly)
• Prior insurance or customer service experience strongly preferred
• Strong communication and organizational skills
• Detail-oriented, reliable, and team-focused
• Comfortable identifying sales opportunities without pressure tactics
• Someone who values consistency, integrity, and growth

Compensation & Benefits

• 💰 Competitive pay
• 🎯 Monthly & quarterly retention bonuses
• 📈 High commission on policies you personally write
• 🏆 Performance incentives and advancement opportunities
• 📚 Training, support, and long-term career development

About Supreme Insurance Agency

Supreme Insurance Agency is a high-performing Allstate agency built on service, accountability, and results. We believe exceptional customer service is the foundation of long-term success—and we invest in people who take that responsibility seriously.

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Supreme Insurance Agency Exceptional service. Real opportunity. Long-term growth.