Insurance Customer Service Rep — Tech-Savvy & Growth

Coe Bancroft; Glastonbury (CT); Presencial; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Descripción de la vacante

Coe Bancroft - State Farm Agent in Glastonbury, CT is seeking a friendly Customer Service Representative to join our team. You will handle inquiries, process policy updates, and assist with claims while delivering an outstanding customer experience.

No prior insurance license is required; training will be provided. A high school diploma is expected, and there are opportunities to advance. Compensation ranges $40,000 to $50,000 per year plus benefits.

Formación

• Excellent communication skills, both written and verbal.
• Tech-savvy with familiarity with digital tools and platforms.
• Customer-oriented mindset with a drive to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus but not required.

Responsabilidades

• Engage with customers via phone, email, and chat to resolve inquiries.
• Provide friendly, efficient assistance with policy questions, updates, and claims.
• Utilize digital tools to connect with a younger demographic.
• Collaborate with the team to ensure timely, effective issue resolution.
• Proactively identify opportunities to improve customer satisfaction.

Conocimientos

Excellent communication

Tech-savvy with digital tools

Customer-oriented mindset

Adaptable in fast-paced environment

Customer service experience

Educación

High school diploma or equivalent

College degree a plus

Descripción del empleo

Coe Bancroft - State Farm Agent in Glastonbury, CT is seeking a friendly Customer Service Representative to join our team. You will handle inquiries, process policy updates, and assist with claims while delivering an outstanding customer experience.

No prior insurance license is required; training will be provided. A high school diploma is expected, and there are opportunities to advance. Compensation ranges $40,000 to $50,000 per year plus benefits.