Insurance Customer Service Rep | P/C License Required

Bill Davis - State Farm Agent; Nevada; On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

401(k) match

Health insurance

Vision insurance

Dental insurance

Job summary

Bill Davis - State Farm Agent in United States (Nevada) is seeking a dedicated Customer Service Representative for an in-office, non-sales role focused on policy servicing and client support. The successful candidate will handle inbound calls, process requests, maintain records, and coordinate with Account Managers and the sales team.

A P/C license is required to apply, with a Monday–Friday schedule from 8:45 AM to 5:15 PM. Compensation includes base salary plus benefits.

Qualifications

• Must have P/C license to apply.
• In-office, in-person role with emphasis on customer service.
• Schedule: Monday–Friday, 8:45 AM–5:15 PM; in-office position.

Responsibilities

• Answering inbound customer calls
• Processing policy service requests
• Managing service tasks and follow-up activities
• Scheduling customer review appointments
• Maintaining accurate documentation
• Supporting Account Managers and Sales team members
• Escalating advisory matters appropriately

Skills

Customer service

Professional communication

Problem solving

Reliability

Time management

Job description

Bill Davis - State Farm Agent in United States (Nevada) is seeking a dedicated Customer Service Representative for an in-office, non-sales role focused on policy servicing and client support. The successful candidate will handle inbound calls, process requests, maintain records, and coordinate with Account Managers and the sales team.

A P/C license is required to apply, with a Monday–Friday schedule from 8:45 AM to 5:15 PM. Compensation includes base salary plus benefits.