Customer Experience & Policy Support Pro

Insurewithnicole; Carson City (NV); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm agency in Carson City, NV is seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves addressing customer inquiries, assisting with policy changes, and processing claims. Ideal candidates have strong communication skills and a detail-oriented mindset. With a supportive team culture and growth opportunities, this full-time position offers a competitive salary ranging from $55,000 to $65,000 annually, alongside various benefits such as health insurance and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A State Farm agency in Carson City, NV is seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves addressing customer inquiries, assisting with policy changes, and processing claims. Ideal candidates have strong communication skills and a detail-oriented mindset. With a supportive team culture and growth opportunities, this full-time position offers a competitive salary ranging from $55,000 to $65,000 annually, alongside various benefits such as health insurance and paid time off.