Insurance Customer Service Rep — Growth & Licensing Support

6AM City, LLC

False Pass (AK)

On-site

USD 40,000 - 70,000

Full time

11 days ago

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Benefits offered by this job

Annual Base Salary + Commission +Bonus

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Retirement Plan

Career Growth Opportunities

CE and License Reimbursement

Collaborative Work Environment

Home and Work Life Balance

Bonus and Commission Opportunities

Community Involvement

Paid Holidays

Paid Time Off

Business Casual Attire

Weekly staff Huddles

Job summary

Bill Flinn Agency INC in Bethel Park, PA is seeking an Insurance Customer Service Representative to assist policyholders with questions, changes, and renewals. You will be the friendly voice guiding customers and ensuring timely, accurate service.

Ideal candidates bring strong communication, proven customer service in insurance, and comfort with CRM systems. We offer a base salary plus commission, benefits, and opportunities for growth in a collaborative, local team.

Qualifications

Proven customer service experience, preferably in insurance.
Excellent communication skills and active listening.
Proficiency with CRM systems and office software.
Strong organizational skills and attention to detail.
High school diploma or equivalent; licensing assistance available.

Responsibilities

Respond to customer inquiries via phone, email, and in person with a friendly demeanor.
Assist policyholders with changes, billing questions, and account maintenance.
Process endorsements, renewals, and new business applications accurately.
Provide clear information about policies and coverage options.
Document all interactions in the CRM and collaborate with agents to resolve issues.
Maintain accurate customer records and data quality.