Insurance Customer Service Rep – Growth & Bonus Potential

Aubrey Pithwa - State Farm Agent; Virginia Beach (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Gym stipend

Job summary

Aubrey Pithwa - State Farm Agent in Virginia Beach is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional customer experiences, assist with policy information, and support community clients.

You will handle policy changes, process claims, maintain accurate records, and coordinate with agency teammates, with growth opportunities and a values-driven culture.

Qualifications

• Must have strong communication and people skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Aubrey Pithwa - State Farm Agent in Virginia Beach is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional customer experiences, assist with policy information, and support community clients.

You will handle policy changes, process claims, maintain accurate records, and coordinate with agency teammates, with growth opportunities and a values-driven culture.