Insurance Customer Service Pro - Growth & Perks

Fraleygroup; Newport News (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

An insurance agency in Newport News, VA, is seeking a Customer Service Representative - State Farm Agent Team Member. This role focuses on providing exceptional customer experiences, coordinating with team members, and supporting community needs. Ideal candidates will possess strong communication skills, attention to detail, and ideally have prior customer service experience. The position offers a salary range of $35,000 to $45,000 annually, along with benefits such as a Simple IRA, performance bonuses, and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

An insurance agency in Newport News, VA, is seeking a Customer Service Representative - State Farm Agent Team Member. This role focuses on providing exceptional customer experiences, coordinating with team members, and supporting community needs. Ideal candidates will possess strong communication skills, attention to detail, and ideally have prior customer service experience. The position offers a salary range of $35,000 to $45,000 annually, along with benefits such as a Simple IRA, performance bonuses, and paid time off.