Insurance Customer Service Rep — Growth & Bonus Potential

Aixa Trespalacios - State Farm Agent

Homestead (FL)

On-site

USD 32,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance
Opportunity for advancement
Paid time off

Job summary

Aixa Trespalacios - State Farm Agent is seeking a Customer Service Representative to provide exceptional service and support in Homestead, FL. You will directly engage with customers, resolving inquiries, assisting with policy updates, and ensuring client satisfaction.

The ideal candidate should possess strong communication skills and the ability to multitask. You will also have the opportunity to grow within the agency, with a compensation range of $32,000 to $40,000 per year, along with bonus opportunities and paid time off.

Qualifications

  • Strong communication and interpersonal skills are required.
  • Attention to detail with the ability to multitask effectively.
  • Customer service experience is preferred but not mandatory.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • Answer the phones.

Skills

Communication and interpersonal skills
Detail-oriented
Multitasking abilities
Previous customer service experience

Job description

Aixa Trespalacios - State Farm Agent is seeking a Customer Service Representative to provide exceptional service and support in Homestead, FL. You will directly engage with customers, resolving inquiries, assisting with policy updates, and ensuring client satisfaction.

The ideal candidate should possess strong communication skills and the ability to multitask. You will also have the opportunity to grow within the agency, with a compensation range of $32,000 to $40,000 per year, along with bonus opportunities and paid time off.

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