Insurance Agency Intern: Customer Service & Growth

Mark Murphy - State Farm Agent; Batavia (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Mark Murphy - State Farm Agent in Batavia, IL seeks an organized Intern to support administrative duties and client interactions while gaining hands-on experience in insurance sales and service.

You'll handle customer inquiries, assist with policy changes, billing clarifications, and transfers, and contribute to fitting clients with appropriate options through a needs-based approach. This role offers training, advancement opportunities, and a flexible schedule as part of a collaborative team.

Qualifications

• Ability to work collaboratively as part of a team and independently.
• Excellent customer service and interpersonal skills.
• Strong prioritization, time management, and organizational abilities.

Responsibilities

• Assist the agency's goals with agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service including inquiries on insurance, coverages, changes, transfers, claims, and billing.
• Use a needs-based review to educate customers about insurance options.
• Communicate clearly to support business development.

Skills

Teamwork

Customer service

Time management

Job description

Mark Murphy - State Farm Agent in Batavia, IL seeks an organized Intern to support administrative duties and client interactions while gaining hands-on experience in insurance sales and service.

You'll handle customer inquiries, assist with policy changes, billing clarifications, and transfers, and contribute to fitting clients with appropriate options through a needs-based approach. This role offers training, advancement opportunities, and a flexible schedule as part of a collaborative team.