Customer Relations Pro - Flexible PTO & Bonuses

State Farm Agent; Batavia (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team in Batavia, IL is seeking a Customer Relations Representative to deliver exceptional service and help clients with insurance and financial needs. Join Mark Murphy's agency to manage inquiries, update records, support retention, and coordinate with other team members in a friendly, family-like environment.

We offer flexible PTO, monthly bonuses, paid time off, training & development, and opportunities for advancement as you grow with the agency.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Job description

State Farm Agent Team in Batavia, IL is seeking a Customer Relations Representative to deliver exceptional service and help clients with insurance and financial needs. Join Mark Murphy's agency to manage inquiries, update records, support retention, and coordinate with other team members in a friendly, family-like environment.

We offer flexible PTO, monthly bonuses, paid time off, training & development, and opportunities for advancement as you grow with the agency.