Insurance Customer Service Associate — Flexible Schedule & Growth

Matt Jacob - State Farm Agent; Landisville (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Matt Jacob - State Farm Agent in Landisville seeking a Customer Service Representative to create exceptional customer experiences. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates display strong communication skills and a detail-oriented approach.

This role offers opportunities for growth within the agency, contributing to a supportive team culture centered around initiative and teamwork.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Matt Jacob - State Farm Agent in Landisville seeking a Customer Service Representative to create exceptional customer experiences. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates display strong communication skills and a detail-oriented approach.

This role offers opportunities for growth within the agency, contributing to a supportive team culture centered around initiative and teamwork.