Insurance Customer Service Rep

Paul Quirk Farmers Insurance; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Work from Home

Flexible Schedule

Hands on Training

Career Growth Opportunities

Bonus Opportunities

Licensing Assistance

Work-Life Balance

Holidays Off

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Performance Bonuses

Job summary

Paul Quirk Agency is seeking an Insurance Customer Service Representative to help clients get answers, coverage, and service while building a career with an agency that invests in employee growth. The role involves reviewing policies for accuracy, onboarding new clients, handling changes, answering billing questions, and quoting additional lines of coverage.

You\'ll spend much time on the phone and email. This remote position offers a flexible schedule, hands-on training, licensing assistance,

Qualifications

• A people person who enjoys working with others.
• Patient and comfortable with different personalities.
• Strong attention to detail.
• Coachable and willing to learn.
• Able to work independently and manage responsibilities.

Responsibilities

• Review policies for accuracy.
• Quote additional coverage for existing clients.
• Handle extensive phone and email communication.
• Onboard new clients.
• Process policy changes and additions.
• Answer billing questions and make billing changes.

Job description

Job Description

You’re a people person who stays patient, notices details, and can solve problems without needing someone to walk you through every step. As an Insurance Customer Service Rep with Paul Quirk Agency, you’ll help clients get the answers, coverage, and service they need while building a career with an agency that invests in employee growth.

Your days will include reviewing policies for accuracy, onboarding new clients, handling policy changes, answering billing questions, and quoting additional lines of coverage. You’ll spend plenty of time on the phone and email, so being comfortable communicating with all kinds of personalities is a big part of the job.

We have more than 20 years of insurance experience and a local presence with a reach across multiple states. The agency puts a strong emphasis on training, support, flexibility, and giving employees room to learn. You’ll work fully remote with a flexible schedule, while still having access to hands‑on training, mentorship, licensing assistance, and continuing education.

The base salary is $30,000-$45,000 based on experience, with bonus and performance opportunities. There’s no fixed ceiling on where this can lead. With a willingness to learn and a desire to grow, you can take on more responsibility, increase your earning potential, and even work toward owning an agency.

If you’re looking for a place where your effort can shape your career, we’d love to meet you.

Benefits

• Work from Home
• Flexible Schedule
• Hands on Training
• Career Growth Opportunities
• Bonus Opportunities
• Licensing Assistance
• Work-Life Balance
• Holidays Off
• Professional Development
• Advancement Opportunities
• Mentorship
• Continuing Education Opportunities
• Performance Bonuses

Responsibilities

• Review policies for accuracy.
• Quote additional coverage for existing clients.
• Handle extensive phone and email communication.
• Onboard new clients.
• Process policy changes and additions.
• Answer billing questions and make billing changes.

Requirements

• A people person who enjoys working with others.
• Patient and comfortable with different personalities.
• Strong attention to detail.
• Coachable and willing to learn.
• Able to work independently and manage your responsibilities.