Insurance Customer Service Rep

The Juris Agency; Clovis (CA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Base + Commissions

Advancement Opportunities

Long-Term Growth

Mentorship

Job summary

The Juris Agency in Clovis, CA is seeking a committed Insurance Customer Service Representative for full-time or part-time work. You will manage accounts, nurture client relationships, and drive customer satisfaction with a positive, proactive approach. Licensing training is provided if needed, with potential for growth through commissions.

Base hourly pay ranges from $17 to $20+ depending on experience. The role emphasizes evenings off, weekdays only, and opportunities for advancement within a

Qualifications

• Proven customer service excellence and relationship-building.
• Ability to identify upsell opportunities and support sales goals.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Process customer policy change requests.
• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Follow up with customers to ensure satisfaction and address queries.

Skills

Customer service

Sales

Bilingual English/Spanish

Multitasking

Team player

Positive attitude

Education

Property & Casualty license (bonus)

Job description

Job Description

Join a team that cares about our customers and you! Eugiene Marzette in Clovis, California, is looking for an experienced and committed individual to join our team as a Full-Time or Part-time Insurance Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.

Base hourly $17.00 to $20.00+ Based on Experience.

Benefits

• Paid Time Off (PTO)
• Life Insurance
• Mon-Fri Schedule
• Career Growth Opportunities
• Base Salary Plus Commissions
• Advancement Opportunities
• Long-Term Career Growth
• Mentorship with Established Agent
• Pay Raise Opportunities
• Paid Continuing Education
• Licensing Assistance
• Professional Work Environment
• Evenings Off
• Holidays Off
• Paid Holidays
• Bonus Opportunities
• Weekends Off
• Paid Sick Leave
• Dental Insurance
• Vision Insurance

Responsibilities

• Process customer policy change requests.
• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Provides on-going support to insurance clients as needed.

Requirements

• A Property & Casualty insurance license is a Bonus, but will train if you do not have it.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Works well with other employees and is a team player with a positive attitude.
• Bilingual, fluent in both English and Spanish is beneficial.
• Commitment to excellence, willingness to work hard, and willingness to go the extra mile.