Insurance Customer Service Pro with Flexible Schedule & PTO

David Smyer - State Farm Agent; Charleston (WV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Charleston, West Virginia is seeking an empathetic and customer-focused Customer Service Representative. In this role, you will generate exceptional customer experiences and assist with policy changes, claims processing, and customer inquiries. Ideal candidates should possess strong communication skills and be detail-oriented, thriving in a supportive team environment. Join us for growth opportunities and a balanced work atmosphere.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Charleston, West Virginia is seeking an empathetic and customer-focused Customer Service Representative. In this role, you will generate exceptional customer experiences and assist with policy changes, claims processing, and customer inquiries. Ideal candidates should possess strong communication skills and be detail-oriented, thriving in a supportive team environment. Join us for growth opportunities and a balanced work atmosphere.