Customer Solutions Specialist - Flexible Hours & Growth

Jimi Woodruff - State Farm Agent; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Salary plus commission/bonus

Paid time off

Flexible hours

Advancement opportunities

Job summary

Jimi Woodruff - State Farm Agent seeks an Office Representative to join a customer‑focused team in Wilmington, NC. You will establish relationships, educate clients about insurance options, and develop leads while coordinating appointments to grow the agency's business.

This role offers salary with commission/bonus, flexible hours, and opportunities for advancement. Currently licensed applicants are encouraged to apply to join a growth‑oriented State Farm agency.

Qualifications

• Excellent communication skills – written, verbal and listening.
• Interest in marketing products and services based on customer needs.
• People-oriented attitude and proactive problem solving.
• Ability to work effectively in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication skills

People oriented

Detail oriented

Problem solving

Team player

Tech literacy

Job description

Jimi Woodruff - State Farm Agent seeks an Office Representative to join a customer‑focused team in Wilmington, NC. You will establish relationships, educate clients about insurance options, and develop leads while coordinating appointments to grow the agency's business.

This role offers salary with commission/bonus, flexible hours, and opportunities for advancement. Currently licensed applicants are encouraged to apply to join a growth‑oriented State Farm agency.