Insurance Customer Service Pro – Mon-Fri, PTO & Growth

The Juris Agency; Centennial (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Mentorship with Established Agent

Licensing Assistance

Monthly Employee Appreciation Lunch

Ongoing Training Seminars

Bonus Opportunities

Professional Work Environment

Paid Holidays

Team Meetings

Long-Term Career Growth

Job summary

The Country Financial - Angela Bergquist Office in Centennial, Colorado seeks an Insurance Customer Service Representative to join a collaborative team. The role focuses on delivering outstanding customer experiences, answering inquiries, and guiding clients through policy options with professionalism.

Base salary starts at $40,000–$50,000 depending on experience. A licensing track is provided with support to obtain a Property and Casualty license within the first 90 days.

Qualifications

• Candidate must be willing to obtain a Property and Casualty License within the first 90 days of hire.
• A passion for delivering exceptional customer service.
• Strong communication and organizational skills.
• A strong work ethic and attention to detail.
• A problem-solver who enjoys helping people find solutions.

Responsibilities

• Respond to client inquiries via phone, email, text, or in person with timely and accurate resolutions.
• Identify client needs and provide solutions or elevate to the appropriate department.
• Stay up to date on company processes, products, and services to offer relevant information.
• Handle customer concerns with professionalism and empathy, turning challenges into positive experiences.
• Work closely with team members to ensure a seamless customer experience.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem-solving

License readiness

Job description

The Country Financial - Angela Bergquist Office in Centennial, Colorado seeks an Insurance Customer Service Representative to join a collaborative team. The role focuses on delivering outstanding customer experiences, answering inquiries, and guiding clients through policy options with professionalism.

Base salary starts at $40,000–$50,000 depending on experience. A licensing track is provided with support to obtain a Property and Casualty license within the first 90 days.