Insurance Customer Service Pro - Growth & Weekday PTO

The Juris Agency; Jefferson (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Weekdays 9am-5pm schedule

Pay raise opportunities

Paid Continuing Education

Employee appreciation lunches

Espresso machine

Ongoing training

Weekends Off

Paid holidays

Paid gym memberships

Free coffee

Daily team meetings

Collaborative environment

Job summary

Douglas Bennett Insurance is seeking an Insurance Customer Service Rep to join a small, team‑oriented agency that values integrity and growth. You will handle billing questions, process policy changes, and deliver exceptional service to a diverse client base in a friendly, professional environment.

The position offers a Monday–Friday 9am–5pm schedule with PTO, training, and opportunities for advancement. Licenses preferred or obtainable within 30 days, with licensing assistance available.

Qualifications

• Active typing and computer skills.
• Proficiency with common software and office tech.
• Strong problem-solving and communication abilities.

Responsibilities

• Handle payments and billing questions efficiently.
• Process policy changes and endorsements promptly.
• Deliver professional, friendly customer service to all clients.
• Build and nurture strong client relationships.
• Conduct account reviews.

Skills

Typing skills

Technology proficiency

Customer service mindset

Job description

Douglas Bennett Insurance is seeking an Insurance Customer Service Rep to join a small, team‑oriented agency that values integrity and growth. You will handle billing questions, process policy changes, and deliver exceptional service to a diverse client base in a friendly, professional environment.

The position offers a Monday–Friday 9am–5pm schedule with PTO, training, and opportunities for advancement. Licenses preferred or obtainable within 30 days, with licensing assistance available.