Insurance Customer Service Pro - Growth Path & Benefits

Rosie Garcia - State Farm Insurance Agent; New Braunfels (TX); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Rosie Garcia State Farm in New Braunfels, TX is seeking a Customer Service Representative to deliver exceptional customer experiences, handle inquiries, and support the agency’s growth.

You will assist with policy changes, process claims, coordinate with the team, and maintain accurate records while helping community members with their insurance needs. This full-time role offers health and vision insurance, paid time off, and opportunities for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail orientation

Multitasking

Customer service experience

Job description

Rosie Garcia State Farm in New Braunfels, TX is seeking a Customer Service Representative to deliver exceptional customer experiences, handle inquiries, and support the agency’s growth.

You will assist with policy changes, process claims, coordinate with the team, and maintain accurate records while helping community members with their insurance needs. This full-time role offers health and vision insurance, paid time off, and opportunities for advancement.