Insurance Customer Service Pro - Flexible Hours & Growth

Natalie Reyes - State Farm Insurance Agent; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential/Advancement

Job summary

Natalie Reyes - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to join their team. You will help clients with insurance options, billing questions, and policy changes while delivering a high level of service.

Candidates should be energetic, self‑motivated, and able to work in a fast-paced environment. A successful applicant will build relationships, handle inquiries, and support the growth of the agency.

Qualifications

• Excellent communication skills in writing and speaking.
• Self-motivated and proactive in problem solving.
• Detail oriented and team player.
• Ability to work in a fast-paced environment.
• Ability to relate to customers and provide great service.
• Background check with clear criminal history.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Relationship building

Education

Property & Casualty license (must be able to obtain)

Life & Health license (must be able to obtain)

Job description

Natalie Reyes - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to join their team. You will help clients with insurance options, billing questions, and policy changes while delivering a high level of service.

Candidates should be energetic, self‑motivated, and able to work in a fast-paced environment. A successful applicant will build relationships, handle inquiries, and support the growth of the agency.