Insurance Customer Service Pro — Growth & Agency Owner Path

State Farm Agent; Bay Village (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Matching simple IRA

Licensing paid ($2500 Value)

comprehensive Training and Development

Great existing team

Relaxed Culture

Excellent growth opportunity

Bonus based on performance

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brad Larson State Farm Agent is hiring a Customer Service Team Member to deliver exceptional service and support agency growth in Bay Village, OH. You will handle inquiries, policy information, changes, and claim follow-ups to help clients protect what matters.

The Agency provides training, licensing reimbursement, and opportunities for advancement through the Agent Aspirant Program; we welcome customer-focused, empathetic team players eager to grow with a trusted brand.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to obtain Ohio P&C and Life & Health licenses if not licensed.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Promote insurance products and services that benefit the customer.

Skills

Communication & interpersonal skills

Customer service experience

Detail-oriented & multitasking

Education

Licenses: Property & Casualty & Life & Health (Ohio)

Job description

Brad Larson State Farm Agent is hiring a Customer Service Team Member to deliver exceptional service and support agency growth in Bay Village, OH. You will handle inquiries, policy information, changes, and claim follow-ups to help clients protect what matters.

The Agency provides training, licensing reimbursement, and opportunities for advancement through the Agent Aspirant Program; we welcome customer-focused, empathetic team players eager to grow with a trusted brand.