Insurance Customer Service Pro — Flexible Schedule & Growth

Danny Chung - State Farm Agent; Skokie (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent is seeking a Customer Service Representative to support daily agency operations and deliver exceptional service to community members. You will handle inquiries, process policy changes, and assist with claims while coordinating with team members.

The role emphasizes attention to detail, multitasking, and a customer-first mindset, with opportunities for advancement and professional development in a collaborative local office.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Danny Chung - State Farm Agent is seeking a Customer Service Representative to support daily agency operations and deliver exceptional service to community members. You will handle inquiries, process policy changes, and assist with claims while coordinating with team members.

The role emphasizes attention to detail, multitasking, and a customer-first mindset, with opportunities for advancement and professional development in a collaborative local office.