Insurance Customer Care Pro — Flexible Schedule & Growth

Russvorhis; Orange Park (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Russ Vorhis - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policyholders with timely, accurate service. You will collaborate with the agency team to resolve questions and coordinate updates for communities we serve.

This role values empathetic, detail-oriented professionals with strong communication and, ideally, Spanish-speaking abilities, and offers growth opportunities within a supportive agency environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Russ Vorhis - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policyholders with timely, accurate service. You will collaborate with the agency team to resolve questions and coordinate updates for communities we serve.

This role values empathetic, detail-oriented professionals with strong communication and, ideally, Spanish-speaking abilities, and offers growth opportunities within a supportive agency environment.