Insurance Client Advocate - Policy & Claims Help

Tyler Scherer - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Job summary

Tyler Scherer - State Farm Agent in Chicago, Illinois, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves generating customer interactions that support the growth of an insurance agency and requires strong attention to detail.

You will handle customer inquiries, assist with policy changes, process claims, and maintain accurate records. A background in customer service is preferred.

Qualifications

• Exceptional customer service skills and attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.
• Prior experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Tyler Scherer - State Farm Agent in Chicago, Illinois, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves generating customer interactions that support the growth of an insurance agency and requires strong attention to detail.

You will handle customer inquiries, assist with policy changes, process claims, and maintain accurate records. A background in customer service is preferred.