Insurance Customer Service Champion — Growth & Perks

Thomas Ntuk - State Farm®; Herndon (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Thomas Ntuk - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service, answer inquiries, process policy changes, and support claims while coordinating with agency teammates.

Ideal candidates are positive, professional, detail-oriented, and eager to build relationships within the community. This on-site role offers growth opportunities and training within a friendly, customer-focused environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Thomas Ntuk - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service, answer inquiries, process policy changes, and support claims while coordinating with agency teammates.

Ideal candidates are positive, professional, detail-oriented, and eager to build relationships within the community. This on-site role offers growth opportunities and training within a friendly, customer-focused environment.