Insurance Account Associate — Grow Your Career

Teresa Susong - State Farm Agent; Lebanon (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Teresa Susong - State Farm Agent in Indiana is hiring an Account Associate to support daily customer interactions, update policy information, assist with inquiries, and help grow the agency's client base.

You will collaborate with a small, close-knit team and contribute to a high standard of customer service while gaining exposure to policy processing, claims support, and cross-selling opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Job description

Teresa Susong - State Farm Agent in Indiana is hiring an Account Associate to support daily customer interactions, update policy information, assist with inquiries, and help grow the agency's client base.

You will collaborate with a small, close-knit team and contribute to a high standard of customer service while gaining exposure to policy processing, claims support, and cross-selling opportunities.