Customer Service Specialist - Flexible Schedule & Growth

Teresa Susong - State Farm Agent; Lebanon (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Teresa Susong - State Farm Agent in Indiana is seeking a friendly Customer Service Representative to join a small, close-knit two-person team with plans to grow. The role focuses on delivering exceptional customer experiences, assisting with policy information, changes, and claims, while serving the local community.

Our agency emphasizes a caring, people-first culture with mentoring and development. We offer a flexible schedule, a Simple IRA, a competitive salary, paid time off, and

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Teresa Susong - State Farm Agent in Indiana is seeking a friendly Customer Service Representative to join a small, close-knit two-person team with plans to grow. The role focuses on delivering exceptional customer experiences, assisting with policy information, changes, and claims, while serving the local community.

Our agency emphasizes a caring, people-first culture with mentoring and development. We offer a flexible schedule, a Simple IRA, a competitive salary, paid time off, and