Insurance Customer Experience Specialist — Flexible & Growth

Doug Johnson - State Farm Agent; Hammond (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Life Insurance

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Doug Johnson - State Farm Agent in Hammond, LA seeks a Customer Service Representative to join a growing, family-oriented team. You will handle inquiries, update policies, and help customers navigate claims with empathy and accuracy.

This role emphasizes strong communication, multitasking, and attention to detail, with opportunities for internal advancement. State Farm benefits include competitive compensation, health and retirement plans, PTO, and a supportive training environment.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Doug Johnson - State Farm Agent in Hammond, LA seeks a Customer Service Representative to join a growing, family-oriented team. You will handle inquiries, update policies, and help customers navigate claims with empathy and accuracy.

This role emphasizes strong communication, multitasking, and attention to detail, with opportunities for internal advancement. State Farm benefits include competitive compensation, health and retirement plans, PTO, and a supportive training environment.