Insurance Customer Experience Specialist

Allison Bash; Waterloo (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Parental leave

Training & development

Competitive salary

Job summary

Allison Bash - State Farm Agent in Waterloo, IL is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance business. You will handle inquiries, coordinate with the team, and anticipate community needs while benefiting from on-the-job training and mentorship.

The role emphasizes strong customer service, attention to detail, and the ability to manage multiple tasks in a busy office environment, with a fully supported career path

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Allison Bash - State Farm Agent in Waterloo, IL is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance business. You will handle inquiries, coordinate with the team, and anticipate community needs while benefiting from on-the-job training and mentorship.

The role emphasizes strong customer service, attention to detail, and the ability to manage multiple tasks in a busy office environment, with a fully supported career path