Insurance Customer Service Specialist - Growth & Perks

Leon Gobczynski - State Farm Agent; Effingham (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Profit sharing

Training & development

Opportunity for advancement

Job summary

Leon Gobczynski - State Farm Agent in Effingham, IL seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and support community members. You will coordinate with the agency team to assist with policy changes, claims, and documentation, contributing to the agency's growth and community trust.

The role emphasizes attention to detail, empathy, and the ability to handle multiple tasks while ensuring accurate records and positive customer experiences.

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Leon Gobczynski - State Farm Agent in Effingham, IL seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and support community members. You will coordinate with the agency team to assist with policy changes, claims, and documentation, contributing to the agency's growth and community trust.

The role emphasizes attention to detail, empathy, and the ability to handle multiple tasks while ensuring accurate records and positive customer experiences.