Insurance Customer Experience Specialist

Rancho Amigo Services LLC; Modesto (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Competitive salary

Opportunity for advancement

Professional Development

Job Stability in a growing industry

Job summary

Rancho Amigo Services LLC is looking for a Customer Service Representative in Modesto, California. In this role, you will ensure each customer has a positive experience when contacting our agency, responding promptly to inquiries and maintaining accurate records.

The ideal candidate should be detail-oriented, friendly, and familiar with insurance products. Key responsibilities include answering customer questions, assisting with quotes and policy updates, and collaborating with colleagues to deliver excellent service.

Qualifications

• High school diploma or GED required.
• Knowledge of insurance products is essential.
• Excellent customer service and organizational skills are necessary.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and updating policies.
• Maintain detailed records of client interactions.
• Review audits and policies.
• Collaborate with colleagues to provide comprehensive customer service.

Skills

Knowledge of insurance

Customer service skills

Organizational skills

Time management

Education

High school diploma/GED

Insurance licensing

Tools

Microsoft Office

Job description

Rancho Amigo Services LLC is looking for a Customer Service Representative in Modesto, California. In this role, you will ensure each customer has a positive experience when contacting our agency, responding promptly to inquiries and maintaining accurate records.

The ideal candidate should be detail-oriented, friendly, and familiar with insurance products. Key responsibilities include answering customer questions, assisting with quotes and policy updates, and collaborating with colleagues to deliver excellent service.