Insurance Customer Experience Specialist

State Farm Agent; Marietta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Linda Rodriguez - State Farm is seeking a Customer Service Representative in Marietta, GA to deliver exceptional experiences and support community members. You will resolve inquiries, update records, and coordinate with agency teammates to ensure smooth policy service.

We offer a performance-based bonus, competitive pay ($18.00–$20.00/hour), and a friendly team environment with growth opportunities within the agency.

Qualifications

• Clear communication with customers and team members.
• Ability to multitask and manage several requests simultaneously.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Linda Rodriguez - State Farm is seeking a Customer Service Representative in Marietta, GA to deliver exceptional experiences and support community members. You will resolve inquiries, update records, and coordinate with agency teammates to ensure smooth policy service.

We offer a performance-based bonus, competitive pay ($18.00–$20.00/hour), and a friendly team environment with growth opportunities within the agency.