Insurance Customer Experience Specialist

Edward Isabella - State Farm Agent; Beaver Falls (Beaver County); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Performance bonus

Company events

Competitive salary

Employee discounts

Free snacks

Job summary

Edward Isabella - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to customers in the community. You will build relationships, handle inquiries, and coordinate with the team to meet client needs.

This role emphasizes attentiveness, accuracy in records, and a proactive approach to helping customers with insurance and financial service products.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Edward Isabella - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to customers in the community. You will build relationships, handle inquiries, and coordinate with the team to meet client needs.

This role emphasizes attentiveness, accuracy in records, and a proactive approach to helping customers with insurance and financial service products.