Insurance Customer Experience Specialist

State Farm Agent; Akron (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Vickers - State Farm Agent in Akron, OH, is hiring a Customer Service Representative to deliver exceptional experiences to clients seeking insurance and financial services. You will answer inquiries, build relationships, and coordinate with team members to meet customer needs.

The role emphasizes accuracy, strong communication, and a proactive mindset in a fast-paced local agency environment with opportunities for growth and community impact.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Prospecting.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Job description

Scott Vickers - State Farm Agent in Akron, OH, is hiring a Customer Service Representative to deliver exceptional experiences to clients seeking insurance and financial services. You will answer inquiries, build relationships, and coordinate with team members to meet customer needs.

The role emphasizes accuracy, strong communication, and a proactive mindset in a fast-paced local agency environment with opportunities for growth and community impact.