Customer Experience Pro | Insurance Team, Flexible Schedule

Askjeffward; Bonney Lake (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Bonney Lake seeks a Customer Relations Representative to enhance customer service. This full-time role involves managing inquiries, resolving issues, and ensuring customer satisfaction. Candidates should possess strong communication skills and preferably have customer service experience. Compensation ranges from $60,000 to $90,000 per year, with benefits including health insurance and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

A leading insurance agency in Bonney Lake seeks a Customer Relations Representative to enhance customer service. This full-time role involves managing inquiries, resolving issues, and ensuring customer satisfaction. Candidates should possess strong communication skills and preferably have customer service experience. Compensation ranges from $60,000 to $90,000 per year, with benefits including health insurance and opportunities for advancement.