Insurance Customer Experience Advocate | Growth & Bonus

State Farm; Moulton (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Bonus based on performance

Company parties

Competitive salary

Profit sharing

Job summary

State Farm is seeking a Customer Service Representative in Alabama to deliver exceptional service and support to our customers. You will respond to inquiries, resolve issues, and help customers navigate insurance and financial product options.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks while maintaining a positive customer experience. Training and advancement opportunities are available within the State Farm network.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong verbal and written communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Licensed with property and casualty is preferred or required.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests promptly.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitask

Education

Property and casualty license

Job description

State Farm is seeking a Customer Service Representative in Alabama to deliver exceptional service and support to our customers. You will respond to inquiries, resolve issues, and help customers navigate insurance and financial product options.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks while maintaining a positive customer experience. Training and advancement opportunities are available within the State Farm network.