Insurance Customer Care Specialist - Growth & Perks

Angel Rodriguez - State Farm Insurance Agent; Elizabeth (NJ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Angel Rodriguez - State Farm Agent in Elizabeth, NJ is seeking a Customer Service Representative to join the agency team. You will welcome customers, answer inquiries, update policies, and coordinate with other agents to provide accurate information and a positive experience.

This role emphasizes attention to detail, reliability, and a service-minded approach. The position offers growth opportunities, a competitive hourly wage, and ongoing training within a collaborative local team.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

Angel Rodriguez - State Farm Agent in Elizabeth, NJ is seeking a Customer Service Representative to join the agency team. You will welcome customers, answer inquiries, update policies, and coordinate with other agents to provide accurate information and a positive experience.

This role emphasizes attention to detail, reliability, and a service-minded approach. The position offers growth opportunities, a competitive hourly wage, and ongoing training within a collaborative local team.