Insurance Customer Care Specialist – Growth Path

Paul Cleveland - State Farm Agent; Houston (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO

Sick leave

Licensing reimbursement

Life insurance stipend

Job summary

Paul Cleveland - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support clients with their insurance needs. The role emphasizes teamwork and a relaxed, supportive office culture that values trust and independence.

As part of the team, you will handle inquiries, assist with policy changes, process claims, and maintain accurate records, with opportunities for internal growth for driven, sales-minded candidates.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Paul Cleveland - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support clients with their insurance needs. The role emphasizes teamwork and a relaxed, supportive office culture that values trust and independence.

As part of the team, you will handle inquiries, assist with policy changes, process claims, and maintain accurate records, with opportunities for internal growth for driven, sales-minded candidates.