Insurance Customer Care Specialist – Growth Path

State Farm; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Team Member position with David Mayfield - State Farm Agent focuses on delivering exceptional customer experiences by addressing inquiries, explaining policy options, and assisting with changes to meet community needs. You will work with the team to support clients and grow with the agency.

The role emphasizes reliability, teamwork, and a willingness to learn, with opportunities for growth within a locally rooted agency that values service and community impact.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Job description

State Farm Agent Team Member position with David Mayfield - State Farm Agent focuses on delivering exceptional customer experiences by addressing inquiries, explaining policy options, and assisting with changes to meet community needs. You will work with the team to support clients and grow with the agency.

The role emphasizes reliability, teamwork, and a willingness to learn, with opportunities for growth within a locally rooted agency that values service and community impact.