Insurance Customer Care Specialist – Growth Path

Etownins; Elizabethtown (Lancaster County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Job summary

Etownins, a State Farm agent team in Elizabethtown, PA, is seeking a Customer Service Representative to support client inquiries, policy changes, and billing with a customer-first approach.

You will help maintain relationships, process requests, and contribute to growth within the agency while promoting State Farm products and services. This is a full-time on-site role with advancement opportunities and a focus on client satisfaction.

Qualifications

• Interest in marketing insurance and financial products
• Excellent written and verbal communication
• People-oriented and enthusiastic about helping others
• Ability to learn computer functions and manage tasks
• Reliable and timely in completing work

Responsibilities

• Establish customer relationships and follow up with customers as needed
• Provide prompt, accurate, friendly service including inquiries about coverage, eligibility, policy changes, transfers, claims, and billing
• Maintain a strong work ethic with a total commitment to success each and every day

Skills

Customer service

Communication skills

Organizational skills

Detail oriented

Problem solving

Multi-tasking

Job description

Etownins, a State Farm agent team in Elizabethtown, PA, is seeking a Customer Service Representative to support client inquiries, policy changes, and billing with a customer-first approach.

You will help maintain relationships, process requests, and contribute to growth within the agency while promoting State Farm products and services. This is a full-time on-site role with advancement opportunities and a focus on client satisfaction.