Insurance Customer Support Specialist – Growth Path

Joseph Merk - State Farm Agent; Elyria (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Joseph Merk - State Farm Agent in Elyria, Ohio is seeking a friendly, detail-oriented Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy information.

The role involves processing policy changes, handling claims follow-ups, maintaining records, and supporting team members in a growing community-focused agency. This position offers opportunities for advancement and a collaborative, customer-first environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Joseph Merk - State Farm Agent in Elyria, Ohio is seeking a friendly, detail-oriented Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy information.

The role involves processing policy changes, handling claims follow-ups, maintaining records, and supporting team members in a growing community-focused agency. This position offers opportunities for advancement and a collaborative, customer-first environment.