Insurance Customer Care Specialist: Growth & Claims Support

Ronald Smith - State Farm Agent; Englewood (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Ronald Smith - State Farm Agent is seeking a Customer Service Representative to support a growing insurance agency in Englewood, FL. The role centers on delivering exceptional customer experiences, handling inquiries about policies, and coordinating with the team to meet community needs.

The ideal candidate is customer focused, empathetic, and motivated by helping Good Neighbors protect their loved ones and belongings. Growth opportunities are anticipated for driven, sales-minded individuals.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Ability to multitask and stay detail oriented in a fast-paced environment.
• Previous customer service experience is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

Ronald Smith - State Farm Agent is seeking a Customer Service Representative to support a growing insurance agency in Englewood, FL. The role centers on delivering exceptional customer experiences, handling inquiries about policies, and coordinating with the team to meet community needs.

The ideal candidate is customer focused, empathetic, and motivated by helping Good Neighbors protect their loved ones and belongings. Growth opportunities are anticipated for driven, sales-minded individuals.