Insurance Customer Care Specialist — Growth & Training

State Farm Agent; Chanhassen (MN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

A leading insurance agency in Chanhassen seeks a Customer Service Representative to provide exceptional client experiences. In this role, you will manage customer inquiries, support policy changes, and process claims, ensuring attention to detail and responsiveness. Candidates should possess strong communication skills and previous customer service experience is preferred. This position offers competitive compensation between $50,000 and $75,000 annually along with performance bonuses and benefits including health insurance and a flexible schedule.

Qualifications

• Communication and interpersonal skills are crucial for customer interactions.
• Must be detail-oriented to manage customer inquiries accurately.
• Previous customer service experience preferred for enhancing support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

A leading insurance agency in Chanhassen seeks a Customer Service Representative to provide exceptional client experiences. In this role, you will manage customer inquiries, support policy changes, and process claims, ensuring attention to detail and responsiveness. Candidates should possess strong communication skills and previous customer service experience is preferred. This position offers competitive compensation between $50,000 and $75,000 annually along with performance bonuses and benefits including health insurance and a flexible schedule.