Insurance Customer Care Specialist — Growth & Bonuses

State Farm Mutual Automobile Insurance Company; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Paid time off

Signing bonus

Job summary

State Farm Mutual Automobile Insurance Company is seeking a Customer Service Representative to join the Danita Fields - State Farm Agent Team Member in Indianapolis, IN. This full-time role focuses on delivering exceptional customer experiences and assisting clients with policy information, changes, and claims.

Ideal candidates will be customer-focused, detail-oriented, and able to collaborate with agency team members.

Qualifications

• Clear communication and strong interpersonal abilities.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

State Farm Mutual Automobile Insurance Company is seeking a Customer Service Representative to join the Danita Fields - State Farm Agent Team Member in Indianapolis, IN. This full-time role focuses on delivering exceptional customer experiences and assisting clients with policy information, changes, and claims.

Ideal candidates will be customer-focused, detail-oriented, and able to collaborate with agency team members.