Insurance & Customer Care Specialist - Flexible Schedule

Dawn Goplin; Madison (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dawn Goplin - State Farm Agent in Madison, WI, is seeking a motivated individual to assist with customer relations, manage office operations, and support marketing efforts. The ideal candidate will have strong communication and organizational skills, and prior experience in customer service or insurance is preferred. Opportunities for growth and development are available, along with competitive benefits like health insurance and a flexible schedule. Join our supportive team that values integrity and community service.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Strong organizational abilities with attention to detail.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Comfortable working in a fast-paced environment

Prior experience in customer service, business support, or insurance

Education

Necessary state insurance licenses

Job description

Dawn Goplin - State Farm Agent in Madison, WI, is seeking a motivated individual to assist with customer relations, manage office operations, and support marketing efforts. The ideal candidate will have strong communication and organizational skills, and prior experience in customer service or insurance is preferred. Opportunities for growth and development are available, along with competitive benefits like health insurance and a flexible schedule. Join our supportive team that values integrity and community service.