Insurance Account Associate - Growth & Flexible Schedule

Dawn Goplin; Madison (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Dawn Goplin - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships. You will manage customer accounts, handle policy changes, and process claims while coordinating with underwriters to ensure timely policy issuance.

This role emphasizes customer service, accuracy, and proactive communication to help clients understand their options. Join a friendly, growth-oriented team with opportunities for advancement, paid time off, and a flexible

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Job description

Dawn Goplin - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships. You will manage customer accounts, handle policy changes, and process claims while coordinating with underwriters to ensure timely policy issuance.

This role emphasizes customer service, accuracy, and proactive communication to help clients understand their options. Join a friendly, growth-oriented team with opportunities for advancement, paid time off, and a flexible