Insurance Customer Care Specialist - Flexible Schedule

Katie Sanford - State Farm Agent; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Katie Sanford - State Farm Agent is seeking a Customer Service Representative to join a collaborative, low-drama team in Lafayette, LA. You will deliver exceptional customer experiences, handle inquiries, and support policy management while contributing to a growing agency.

The role emphasizes attention to detail, teamwork, and a customer-focused mindset. Opportunities for advancement, licensing support, and work-life balance are highlighted in the role description.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Katie Sanford - State Farm Agent is seeking a Customer Service Representative to join a collaborative, low-drama team in Lafayette, LA. You will deliver exceptional customer experiences, handle inquiries, and support policy management while contributing to a growing agency.

The role emphasizes attention to detail, teamwork, and a customer-focused mindset. Opportunities for advancement, licensing support, and work-life balance are highlighted in the role description.